Frequently Asked Questions
How does Direct Primary Care membership work?
Magnolia Sage operates on a simple monthly membership model. Members pay a flat fee for unlimited access to primary care services, including longer appointments and direct communication with their physician, without the involvement of traditional insurance billing for office visits.
What services are included in my membership?
Your membership covers all primary care office visits, including annual physicals, urgent care needs, chronic disease management, and minor procedures. Many in-office tests and basic treatments are included at no additional cost.
Is telehealth available for members?
Yes, we offer secure telehealth visits for your convenience. Virtual consultations are ideal for routine follow-ups, reviewing lab results, and managing non-emergency medical concerns from the comfort of your home.
What are your standard office hours?
Our office is open Monday through Thursday from 8:00 AM to 4:30 PM and Fridays from 8:00 AM to 12:00 PM.
How is insurance handled at your clinic?
We do not bill insurance for care provided in our office. Your membership covers your visits with us. You can still use your insurance for things outside our office, such as prescriptions, specialists, imaging, and hospital care.
What should I do in an emergency?
In any life-threatening emergency, please call 911 immediately or go to the nearest emergency room. For non-urgent matters after hours, members can contact the practice via their patient portal or direct communication channels for guidance.
What Happens after enrollment?
After you enroll, you will receive a welcome email explaining next steps. Once your enrollment is confirmed by our staff, you will receive a second email with additional steps to complete your sign up.
How do I schedule an appointment?
In your second email post enrollment, There will be a link to sign up for our app, please use the same email that you used when enrolling. Once you are signed-up and the Atlas MD Patient app is downloaded, you will have the ability to self-schedule, view your balance, and communicate directly with the office and your provider.Â
Who do I contact if I have issues?
Please give us a call at (601) 327-4090 or swing by the office and we will be happy walk you through any issues.Â